Users’ Personal Information may be stored and processed both by us and by other companies within our group.
We may also share Personal Information with: (i) third parties we use to help deliver our products and services (for example, payment service providers); (ii) other third parties we use to help us run our business (for example, marketing agencies or website hosts); and (iii) third parties approved by the relevant User (for example, social media sites Users choose to link their account to or third party payment providers).
Users’ credit card payments are processed by a third party, which has access to Personal Information needed for this purpose, but may not use it for other purposes. We do not have access to or retain any User’s payment information.
We will maintain security procedures to protect Users’ Personal Information from unauthorised access, disclosure or loss, in accordance with all Applicable Laws and good industry practice. However, we do not guarantee that Personal Information will not be subject to these things, and, to the extent permitted by Applicable Laws, accept no liability in the event they are.
Users are responsible for keeping their account login details confidential. An account is for a single User and should not be shared. Users are advised to contact us immediately if they think their login details may have been accessed by someone else.
The information that we collect from Users may be transferred to, and stored in a country outside the UAE. It may also be processed by staff operating outside the UAE, who work for us or for one of our suppliers.
Persons under the age of 18 are not permitted to use the Website. However, in the event that we collect Personal Information relating to someone under the age of 18, we will comply with Applicable Laws.
Users may enquire as to the Personal Information we hold about them by contacting us directly. We will provide a User with details of the Personal Information we hold in respect of them, subject to verifying the User’s identity to our satisfaction. We reserve the right to charge a reasonable admin fee for this service.